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Dealing with the latest idea from the sarge, Lum, and Abner study up on modern techniques in customer service. They distract themselves by wondering about that letter from the marital bureau. Will it do to spark a romance for the sarge and get her interested in other things than the store?
Getting back to the books, the agents try to role play some of the scenarios in a fictitious store. The fictional characters confuse Abner.
Lum tries his best to make a pretend sale, but Abner just can’t understand. Finally, Cedric enters to tell that his football career is in danger if he can’t bring his grades up. Can the gents help him maintain his passing grade? Will the team be able to make it if their hero can’t make an average grade?